Resolved -
The service disruption has been fully resolved, and all systems are now operating normally. We appreciate your patience throughout this incident and apologize for any inconvenience caused.
If you continue to experience any issues, please don’t hesitate to reach out to our support team: bb-support@doordash.com.
Apr 16, 11:28 EDT
Investigating -
We are currently experiencing a service disruption impacting Terminal and Owner Panel access, branded ordering site access, order processing, and API functionality. Our engineering team is actively investigating the issue and working to resolve it as quickly as possible. We apologize for the inconvenience this may have caused. Please stay tuned for further updates as we work towards a resolution.
Apr 16, 10:39 EDT