This incident was resolved within AWS at approximately 10pm EDT on Monday, September 18 2023
Posted Sep 19, 2023 - 09:56 EDT
Monitoring
The issue with Amazon Web Services is nearly resolved. Bbot is now functional but there may still be some latency related to integration partners.
Posted Sep 18, 2023 - 16:29 EDT
Investigating
We have been made aware of a partial outage with Amazon Web Services that is impacting Bbot functionality. Please subscribe for updates on resolution.
Posted Sep 18, 2023 - 14:56 EDT
This incident affected: Menus and Guest Checkouts, Branded Ordering Sites, Terminal, Owner Panel, Essential Third Party Services (Stripe API, Toast API, DoorDash Drive API, Twilio SMS Long Code, North America), and Hardware (Printer Control Box, Stripe Card Reader).